Privacy Policy

Fewdy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using Fewdy, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

Personal Information You Provide

• Account Information: Username, email address, profile information
• Content: Questions, answers, comments, and other content you post
• Communications: Messages sent to us or other users
• Expert Information: Professional credentials and expertise areas (for expert accounts)

Information Automatically Collected

• Usage Data: Pages viewed, time spent, click patterns, search queries
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: See our Cookie Policy section below
• Location Data: General location based on IP address (not precise location)

Information from Third Parties

• Social Login: Profile information from Google, Apple, or other OAuth providers
• Analytics: Aggregated usage data from analytics services

Primary Uses

• Service Provision: Operate and maintain the Fewdy platform
• User Experience: Personalize content and improve user experience
• Communication: Send notifications, updates, and respond to inquiries
• Expert Matching: Connect users with relevant experts
• Content Moderation: Ensure community guidelines compliance

Analytics and Improvement

• Usage Analytics: Understand how users interact with our platform
• Performance Monitoring: Monitor and improve site performance
• Research: Conduct research to improve our services

Legal Bases for Processing (GDPR)

• Consent: When you provide explicit consent (e.g., marketing communications)
• Contract: To fulfill our service agreement with you
• Legitimate Interest: For analytics, security, and service improvement
• Legal Obligation: To comply with applicable laws and regulations

No AI Training on Your Data

We do NOT use your personal data, content, questions, answers, or any user-generated content to train artificial intelligence models or machine learning systems.

Our AI Usage Policy

• AI-Powered Features: We may use AI to enhance user experience (e.g., content recommendations, search improvements)
• Data Protection: Any AI systems we use are designed to process data without storing or learning from your personal information
• Third-Party AI: We do not share your data with third-party AI training companies
• Expert Content: Expert answers and knowledge shared on our platform remain the intellectual property of the experts and are not used for AI training

Your Content Rights

Your questions, answers, comments, and other content belong to you. We respect your intellectual property rights and will never use your content to develop, train, or improve AI models without your explicit consent.

We Do NOT Sell Your Personal Information

We do not sell, trade, or rent your personal information to third parties for monetary compensation.

Limited Sharing

• Public Content: Questions, answers, and profile information you choose to make public
• Service Providers: Trusted third parties who help us operate our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing

Third-Party Services

• Google Analytics: Website usage analytics (anonymized data)
• Authentication: OAuth providers for secure login
• Cloud Services: Secure hosting and data storage

If you are a resident of the European Economic Area (EEA), you have the following rights:

Data Subject Rights

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for data processing

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Complaints

You have the right to lodge a complaint with a supervisory authority if you believe we have processed your personal data unlawfully.

What Are Cookies

Cookies are small text files stored on your device that help us provide and improve our services.

Types of Cookies We Use

• Necessary Cookies: Essential for website functionality (authentication, security)
• Analytics Cookies: Help us understand website usage (Google Analytics)
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for targeted advertising (if consent is given)

Managing Cookies

You can manage your cookie preferences using our cookie consent banner or by adjusting your browser settings. Note that disabling certain cookies may affect website functionality.

Security Measures

• Encryption: Data encrypted in transit and at rest
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Audits: Regular security assessments and updates
• Secure Infrastructure: Industry-standard security practices

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Account data is typically retained until account deletion.

Fewdy is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data according to GDPR standards.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification.

If you have any questions about this Privacy Policy or our privacy practices, please contact us: